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Training & development

The recruitment industry is competitive and demanding and as a business our success is measured by our peoples’ individual success. We want you to excel and if you’re a talented person who sets your standards high and wants to contribute towards a winning team; we’ll provide you with every opportunity to help you grow into a credible recruitment expert at Hays. In fact, we’ll invest more in your professional development than any other recruitment company, supporting you with on-going training throughout your career at Hays, whether you’re an Intern, Associate Consultant, Manager or Director.

Consultant training

Consultant training

Our training programme is designed to develop your recruitment expertise and sales skills, and we’re proud to say that it’s widely recognised as the industry’s best. With a mix of classroom, on-the-job and one-to-one coaching, our programme builds recruitment best practice and is adapted to suit your individual learning needs. Whatever your background, our training will support you in becoming a recruiting expert and help you build a rewarding and successful career, as quickly as possible.

Management training

Management training

Managing and leading others is one of the most important jobs in our business. We want to develop our people into great leaders and managers of people and businesses. Our programmes are practical and interactive, developing skills such as coaching, managing performance, building cultures and leading high performing teams. This training is delivered at regular intervals throughout your career.

Leadership development

Leadership development

At the most senior levels of the business our internal high potential leadership programmes provide accelerated learning opportunities for talented individuals. Our external global senior leadership programme, in built and delivered by some of the world’s leading business schools.

Rewards & benefits

Pay and Commission

At Hays we will give you the opportunity to reach your full potential and be rewarded for your achievements. Our reward structures are set up to drive performance, focusing on results and behaviours that reflect our brand values.


For our recruiting experts this includes competitive basic salaries and uncapped commission schemes meaning unlimited earning potential based on your personal performance. Unlike most of our competitors, your earning potential is not determined by your relationship with your manager or your team’s performance; you are in full control of what you earn.


Commission payments for our high performers exceed our competitive base salary. All recruiting experts in Hays are eligible to partake in local, regional and national incentive schemes leading to five star holidays, high profile events and awards to celebrate success. Our people are also eligible for a car or car allowance early in their career depending on location and job function.


We offer a competitive suite of employer paid benefits which include a generous holiday entitlement, pension scheme, life assurance, private medical/dental cover, the ability to buy and sell holidays and interest free season ticket loans. In the UK business you have immediate access to enjoy our flexible benefits scheme called ‘My Choice ‘ on the day you join our team.


My Choice provides access to a wide range of products and services including discounted gym membership at some of the UK’s top luxury gyms, travel insurance, as well as tax efficient schemes like cycle to work.

We also offer

  • Employee recognition programmes, including individual awards and competitions for outstanding achievement.
  • Discounts and offers on a range of restaurants, hotels, attractions, retail, leisure and holidays, gym membership and healthcare plans.
  • Access to discounted Hays plc shares via our Sharesave scheme.
  • An employee referral scheme that rewards people for referring recruiting experts into our business.
  • 24-hour Employee Assistance Helpline.
Uncapped commission Uncapped commission
Generous holiday entitlement Generous holiday entitlement
Life assurance Life assurance
Health schemes Health schemes
Pension scheme Pension scheme
Season ticket loan Season ticket loan
Buy or sell more holiday Buy or sell more holiday
Gym membership Gym membership
Cycle to work Cycle to work
Discount on shares Discount on shares
Discounts on restaurants Discounts on restaurants
Discounts on retail Discounts on retail
Discounts on hotel and leisure Discounts on hotel and leisure
Maternity/Paternity leave Maternity/Paternity leave
Dental cover Dental cover


Hays is a high performing sales business and we’ll offer you a variety of incentives regardless of the level at which you join us. We make of point of celebrating the success of our people, because without them we wouldn’t be the business we are today.


Hays Elite

Hays Elite is the highest award offered to the business. This rewards 50 of the highest performing people in our UK and Ireland business.

The prize for their hard work? A 5 star all expenses paid trip overseas with no expense spared.


20k / €25k club

The 20k and €25k club recognises consultants that have achieved a minimum of £20,000 fees in the UK or €25,000 in Ireland in one operating period.  All of our 20k club winners enjoy experiences like dining in some of the best restaurants in the UK or Ireland, days at the races, luxury sailing trips and many more. There are also business nominated places for non-fee earners to join in the celebration of success so everyone can truly celebrate their performance wherever they are in our business.


Award nights

Rewarding great performance and recognising success is a key driver for Hays on both a national and local level. We hold monthly regional awards for Premier Performers, Future Leaders, Associate and Intern of the Month and Non-Fee-Earner of the period.








Career progression

Your career is in your hands


We want talented people to have hugely successful careers with us. We’re an award winning employer of choice with a high performance culture. Our expectations are high; after all, market leading organisations employ the best people. We believe in growing our own talent and promoting from within the business. Hays is full of people who have been able to grow really exciting careers with us in the UK, Ireland and abroad.


We provide more management opportunities than anyone else, giving you a chance to accelerate your career. We offer two distinct career paths; people or business management. This gives you two routes to the top; managing clients or managing people. We’ll help you identify and develop your strengths and preference towards either route. This allows us to deliver the best possible level of service to our customers.



  • Want a career that rewards you for the effort you put in and the results you achieve
  • Want to work with and learn from the industry’s best
  • Bring your potential, your talent, your energy, your drive, your determination and your commitment to hard work
  • Show us your exceptional communications skills, and that you are committed to delivering great results for our customers
  • Want a career that challenges and develops you


  • Want you to have a life-changing, exciting and successful career
    with us.
  • Want you to achieve your potential and flourish.
  • Care more about who you are and your potential to develop and less about your background and CV
  • Provide you with an unrivalled career opportunities both locally and abroad
  • Invest in your development with the industry’s best training. Fact.
  • Are committed to growing our own talent and promoting from within

By exceeding your fee targets, you could enjoy the benefits of a fast tracked career at Hays. Fee targets are achievable and communicated in a transparent manner throughout your time at Hays.

Working at Hays is all about peak performance. Performance is gauged not only by fee generated, it is also determined by your ability to exceed key performance indicators as agreed between you and your management team.

By truly understanding your clients and candidates on a local and global scale, you can achieve a lasting impact which will promote your industry knowledge and credibility in the UK&I market.

As a recruiting expert at Hays you are rewarded for your individual performance and your ability to work as part of a larger team. Strong interpersonal skills and leadership qualities are valued at Hays.

By living the brand values, you will demonstrate the same qualities that make our business leaders successful in the world of work.

We believe training is a privilege and therefore fully support your career development through our industry recognised development programmes. By successfully demonstrating your acquired knowledge in the day to day management of your desk, you can have a successful career at Hays.




Aksel Gursel

Intern, South Coast

I applied for a 12 month internship through my University I was quickly contacted to go through the interview process. Coming out of university straight into an intern program was fantastic and from day one at Hays I was treated as a full-time employee, trusted, given responsibility and introduced to clients and candidates in my industry.


The opportunity to work in a FTSE 250 so early on in my career was a prospect I couldn’t turn down. Hays’ reputation in the industry is first class and I was well informed about their training and my long term ability to develop a long term career after my initial placement.


Since joining Hays I have been on a great journey. Six months into my internship I was promoted to a full 360’ role which meant I was talking to both clients and candidates daily, without supervision and I was also selected to become a talent scout which involved recruiting the following years interns from universities across UK & Ireland. Forty six people applied for the talent scout role and through sheer determination and proven success in my role I got it!


As I reached the end of my internship, I was presented with the opportunity to work part-time in an office local to my university. Again, this was yet another opportunity that I couldn’t turn down because I want to have a long term career at Hays.


From my very first day at Hays I have constantly been offered opportunities to develop and learn from the experts that make this company so great – they made my internship great!


I am incredibly proud to have completed my industrial placement with a highly reputable FTSE 250 company like Hays where the team spirit and meritocratic culture makes my job so enjoyable.


6 months


Emma Benson

Associate Recruitment Consultant, South West and Wales



I was first introduced to Hays when I returned from a gap year abroad and was looking for a career change after 10 years in the beauty industry. A family member introduced me to Hays through their personal dealings with the company and when I met the team I was impressed by the way the recruiters took the time to understand me, my motivations and my future career aspirations. I didn’t expect the recruiter to suggest applying for a job at Hays but he did and I was immediately interested.


Before meeting with Hays and going through the internal recruitment process I did a lot of research. The more I read the more attracted I was to Hays. The career progression, the fast paced sales environment and the opportunity to make money were all things that attracted me to the job. I have always been a hard worker so being rewarded for my own personal performance was something I wanted to be part of.


I went through a very intense and difficult interview process but with every challenging round I wanted the job even more. Hays pushed me to my limits and I was over the moon when I was offered the job.


Fast forward 6 months and I am an associate (trainee) recruitment consultant. The training and support I have received is beyond what I thought I would experience. I can honestly say I am being developed into an expert in my specialism and I have gained a lot of exposure to clients and candidates. I am surrounded by high performers every day and am inspired to be as successful, if not more successful than them one day. My MD was a trainee so I’ve got that position in my sights.


My day to day job is so varied I barely notice the time and I love what I do. In as little as my first 9 months of employment I have won 3 awards, been the top billing trainee and even won a ticket to Bestival!


I am extremely proud to work for the #1 employer of choice in the recruitment industry and look forward to my future career in Hays.


9 months


Amy Aberra

Recruitment Consultant, North West

I started at Hays almost two years ago after finishing university with a BA (Hons) Business degree. I wasn’t sure what I wanted to do career wise but I’d heard about Hays through a friend who worked there and really enjoy the job. I did some research and was instantly attracted to the business because of the meritocratic culture, fast paced, corporate working environment and first class training programmes.


I applied and got the job – I was so excited! I joined Hays as an associate recruitment consultant (trainee) and was promoted within 9 months of starting. Shortly after my promotion to recruitment consultant I hit a new personal best in fees and my success was not only celebrated both locally with my team but nationally too. This was great recognition for me and I started to develop a name for myself within the business.


Working for a specialist recruitment agency like Hays has enabled me to manage my own business within a greater business. I’ve learnt about a new market and am confident I am now an expert in my field and am known in the industry as a credible, reliable recruiter who always sourced the best talent for my clients. I’ve been challenged throughout my time at Hays and have been supported by  a great management team.


The career opportunities at Hays are undoubtedly one the major benefits of working for  the company and I’m looking forward to the rest of my career at Hays.

Senior Consultant

1.5 years


Maruf Khandker

Senior Recruitment Consultant, London.

I had no commercial experience prior to joining Hays, but what I lacked in sales experience, I made up for with sheer determination and a willingness to build a successful career for myself.


I was promoted from Associate Consultant to Recruitment Consultant and then to Senior Recruitment Consultant within 18 months of starting my career. My promotions were down to the fact that I exceeded all targets set by my management team. I worked hard and my Manager rewarded me for my efforts every step of the way.


Hays has a very meritocratic culture so for someone like me who is naturally competitive and always looking to strive for bigger and better things, the Hays culture was and still is perfectly suited to me!


My promotion to Senior Recruitment Consultant has given me more responsibility in the business. Not only am I on a successful billing desk, I am also heavily involved in supporting and encouraging increased activity levels within my extended team of 22 people.


I have also been introduced to leadership and I mentor new Associates when they first join Hays. People outside of work often ask me what I value most at Hays and the biggest driver for me in the fact that I get out what I put in.

Managing/Principal Consultant

2 years


Nicolette Solomou

Principal/Managing Consultant, London

I started my career at Hays as a placement student in 2012 working in the Senior Finance team. After a fantastic year I was delighted to be offered full time employment once I graduated.


What really attracted me to Hays and what I still value about the business is the opportunity presented at every step of your career. It’s really refreshing to work for a company that invests the same level of training and development in their employees from Associate to Director level.


I have been promoted twice in the last two years and have recently been given the opportunity to become a people leader and help others become successful consultants. My promotions were down to the fact that I exceeded all targets set by my management team. I worked hard and my Manager rewarded me for my efforts every step of the way. Hays have always supported me in my career development and I thoroughly enjoy working in a meritocratic business as this pushes me to work harder each day in order to build a successful career for myself.


The Hays culture is one which I believe is unrivalled. After nearly three years of working in the business I can honestly say I have never had the Monday blues and I still get excited to come to work. Woking for the business has rewarded me both financially and socially where I have met amazing people who I refer to as friends and not just colleagues. It has been an exceptional few years with Hays and I look forward to see what the future has in store.

Manager/Business Manager

2.5 years +


Ferdia White

Manager/Business Manager, Ireland

I started in Hays back in 2011 after graduating with a honours degree in Human Resources Management . I was attracted to the target driven and meritocratic culture that was promoted at Hays. My first year was tough, recruiting in the Construction sector in the middle of deepest recession in living memory was no easy feat! I was given incredible guidance and mentoring by both my manager and the senior consultant I worked alongside.


After having some success and getting a couple of promotions in quick succession, I decided to go down the management route. My first taste of management was managing the T&L team in our Dublin office. The initial challenge was to ensure my fee’s didn’t drop and to get the guys billing consistently.


An opportunity arose to manage the construction team, we started with four people reporting into me and with an aggressive growth plan, we have grown it to 8 direct reports. The team has done very well over the last year and the most rewarding part is to see associates grow into consistent billers.

Senior Manager/Senior Business Manager

4 years+ before promotion to next level


Helen Moss

Senior Manager, Hull

After graduating from Leeds University with a Psychology and Management degree, I started my career in the marketing department at a leading national bank. After 4 years of learning my initial trade I decided that I wanted something more diverse and entered the world of recruitment.  12 years later, I have never looked back and have developed a  far greater business acumen than I had ever imagined. I’ve fast tracked my career and progressing far quicker than many of my friends who decided to take other business career routes.


In 2005 I was based from Leeds and started as an Associate Recruitment Consultant in the marketing division.  2 years later I was promoted to Senior Consultant, which was swiftly followed by another promotion to manager where I was leading a small team.  This was fantastic experience because I learnt how to manage more complex business issues, negotiation and people management. I was a very steep learning curve but one that I relished in.  With continuous, proven success I started managing larger regions and diversifying into different specialisms – I was at Senior Manager level and my career options at Hays were endless.  Every position I progressed into was a continual development of my personal and commercial skill sets, plus there was support and training from all areas of Hays every step of the way.


Having expressed an interest in supporting the “expert” brand value at Hays, I was given the opportunity to lead the marketing division as the UK Channel Lead in 2012 . This position further developed my credibility within the specialism and gave me the opportunity to support larger and more complex recruitment solutions, as well as driving temporary and permanent strategies internally and nationally.


In January 2017, I evolved my career further by moving into internal recruitment, supporting the Yorkshire & North East region by recruiting the highest quality talent that will support the continuous growth of the region.  This role comes with its challenges but it is instrumental to the business success.  I love how fast paced it is and seeing new talent join the teams, especially when some of the new starters give experienced staff a run for their money!


My career with Hays has continually challenged me and I am unbelievably excited about where my career will lead me on to next.  Your career options genuinely are endless here – and there aren’t many organisations who can offer you that!

Director/Business Director

6 years +


Chetan Patel

Director, London City

After a career as a cricketer, I joined Hays in 1997 as an Associate Recruitment Consultant for our Accountancy & Finance specialism, based in our Ilford office.   Our organisation and structure at the time was very different to the Hays we know now, but the ability to create a unique and exciting career path remains the same.


I think being a professional sportsman had something to do with my drive to do well and progress in the business. I am and always have been incredibly competitive and with the right support, development and hard work I was able to progress quickly, taking on a variety of management roles across a number of offices and specialisms in the Home Counties.


I continued to develop my business, and when the opportunity arose to lead our Accountancy & Finance business in our Flagship London Office, I was excited to take the next step in my career.  I am now Director for our Commerce & Industry in London, and responsible for 200 staff, with a diverse client base across a number of specialisms including A&F, Life Sciences, IT, Legal, HR and Marketing.


Throughout my 20 career, Hays has challenged me, supported me and developed me in equal measure. I’ve been fortunate to have a broad range of experience and responsibility along the way. It’s never dull at Hays – there is always a new challenge or opportunity to explore, and working with teams and colleagues who are equally motivated means that I enjoy what I do every day.  I look forward to what the future may bring.

Managing Director

7 years +


Pam Lindsay Dunn

MD for the North East and Yorkshire

I joined Hays in 1995 as an Associate Recruitment Consultant based in our Manchester office.  At the time I joined Hays our Manchester office was much smaller than it is today but it still offered excellent opportunities to develop your career.  After establishing a new desk specialising in Architecture I realised very quickly that I would enjoy the culture of working at Hays.  I also saw that with the help and the support of my managers I could take on extra responsibility very early on in my career.  Hays have always offered an excellent career path if you are prepared to work hard, challenge yourself, and move for the right opportunity.


I was fortunate enough to progress quickly in both opening and running my own office within Construction & Property.  This was an excellent platform to learn new skills and moved me out of my comfort zone.  Throughout my career, Hays have given me the chance to work across a number of geographical regions covering a wide range of specialist businesses.  Since becoming the Regional Managing Director for Yorkshire & North I have been exposed to more diverse situations when dealing with a broader client base and also giving me the chance to work with a new team.


After 22 years of working at Hays there are some things that have not changed and these are all the things that keep me motivated and challenged in my role even today!  The main benefits to me are the excellent culture that exists within the organisation, that and the constant opportunities that arise means I have never had the opportunity to stand still or get bored.  Like everyone has said, I enjoy working with the team at Hays, especially as these are people that share similar aspirations and goals.


At the moment our region extends to 16 offices with 220 employees so there is still lots to do, but over the coming years I look forward to constantly being challenged and adapting to whatever changes happen in our market.

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